OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are orders produced and shipped from?

Texalse partners with print‑on‑demand facilities in the USA, UK, EU and Türkiye. Your order is routed to the closest facility with stock to shorten delivery time and reduce carbon emissions.

How long will my order take to arrive?
  • Production time: 2‑5 business days

  • Estimated shipping:

    • USA & Canada: 3‑7 business days

    • UK & EU: 4‑9 business days

    • Rest of world: 7‑15 business days
      You’ll receive a tracking link as soon as the package is on its way.

Do you ship worldwide?

Yes we deliver to 180+ countries. If your location isn’t accepted at checkout, contact us and we’ll do our best to arrange shipping.

What if I need to change or cancel my order?

Send an email to info@texalse.com within 12 hours of purchase. After production starts we can’t guarantee changes, but we’ll try!

What is your return & exchange policy?
  • Returns: 14 days from delivery for unused items.

  • Exchanges: Free size or print re‑do if we made a mistake.

  • Damaged / misprinted items: Email a photo within 7 days and we’ll replace it at no cost.
    Personalized items can’t be returned unless they arrive defective.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS